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NinjaTrader
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Hello Laserdan,
Thank you for your post.
Please attach your most current log and trace files to your response so I may investigate further.
You will find the log file in the Documents > NinjaTrader 7 > Log folder.
The log file will be named "log.20120217.txt"
You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
The trace file will be named "trace.20120217.txt"
I look forward to assisting you further.
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Hello Laserdan,
Thank you for that information.
Concerning your connection to Zen-Fire, we have not had any other reports of intermittent connection to Zen-Fire.
From your Log and Trace files I can see several disconnect messages from Zen-Fire:
02/17/2012 9:37:03 AM|1|2|Mirus ZenFire: Primary connection=Connected, Price feed=ConnectionLost
02/17/2012 9:37:03 AM|3|128|Strategy 'UniversalMethod/71615710af51441ba6c0b9a41c540cc7' lost price connection but will keep running.
02/17/2012 9:37:18 AM|1|2|Mirus ZenFire: Primary connection=Connected, Price feed=Connected
What type of connection are you using to connect to the internet? (Wireless or Wired, Dial-up, etc.)
Concerning the indicators not showing on your charts, I have found several errors in regards to serialization:
02/17/2012 9:32:36 AM|0|4|Indicator 'NinjaTrader.Indicator.BarTimer' could not be serialized. Please refer help for more information on serializing indicators.
02/17/2012 9:32:36 AM|0|4|Indicator 'NinjaTrader.Indicator.Swing' could not be serialized. Please refer help for more information on serializing indicators.
02/17/2012 9:32:36 AM|0|4|Indicator 'NinjaTrader.Indicator.SMA' could not be serialized. Please refer help for more information on serializing indicators.
02/17/2012 9:32:36 AM|0|4|Indicator 'NinjaTrader.Indicator.EMA' could not be serialized. Please refer help for more information on serializing indicators.
I would like to schedule a support call with you today.
Please send a note to support[at]ninjatrader[dot]com with "ATTN: Patrick" in the subject line and include the following information and a reference to this thread: http://www.ninjatrader.com/support/f...ad.php?t=47628- A phone number where you can be reached
- A time window where I can call you (please include a time zone)
- Launch our remote support application from the following link, http://www.ninjatrader.com/remotesupport. Once launched, the application will provide you with an ID# and password. I will need these from you once I have you on the phone.
I look forward to our support call.
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Do you use an HP wireless printer?
Whatever it is with HP it plays hell with my router. If the printer is turned on my connection is non existent or patchy - as soon as its turned off I am at full speed.
Hope this helps.
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