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Kinetik data load
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Kinetik data load
I can easily connect to Kinetik for EOD via my NT 7, however when I pull up a chart, AAPL for instance and use a daily for the last 365, I get nothing. No data will load. I can right click and choose reload historical data... and nothing. Do I have to change some other setting?
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Hello sublime,
Thanks for your post and I am happy to assist you.
To assist you further, can you tell me:
Which version of NinjaTrader you are using. To get the information, in Control Center menu bar goto Help>About and look for the version information.
If any error message box pops up can you send a screenshot of it.
To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.
For detailed instructions please visit the following link
• http://take-a-screenshot.org/
In Control Center, click on the Log tab, and can you see any specific error message.
I look forward to assist you further.JoydeepNinjaTrader Customer Service
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Hello sublime,
Please upgrade to the latest version, NinjaTrader 7.0.1000.8 and see if the issue still persists or not. You can download the latest version from http://www.ninjatrader.com/download-registration.php
Kinetick EOD provides end of the day (EOD) data only. It will pull data for Daily and above periodicity. If you try to pull a minute or tick based chart, then the same wont get populated.
To get minute or tick based chart please subscribe to the realtime version of Kinetick.
I look forward to assist you further.JoydeepNinjaTrader Customer Service
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