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Connecting to Zen-Fire problem

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    Connecting to Zen-Fire problem

    Hello,

    Today I got a demo account for Zen Fire but when I tried to login got a error massage "login Failed Please check your account connection parameters and your internet connection."

    I tried re-installing the NinjaTrader and I tried connecting from two different computers, also I tried removing the connection and repair DB and adding back ZenFire.

    I can connect to yahoo,Google and Kinetick. I just can't connect to Zen Fire.

    I also got two different logins but none worked

    Anyone has any other idea that I can try ?

    Thanks

    #2
    Hello n444x,

    Thanks for your post.

    Which build of NinjaTrader do you use? (Help > About)

    Could you try restarting the modem and router which you are connected to, then restart your PC and check the connection to Zen-Fire again? Does the same error take place?

    If it does, please send a note to Support [AT] NinjaTrader [DOT] com with a link to this forum thread and a copy of today's trace file.

    You will find that file in the Documents > NinjaTrader 7 > Trace folder.
    The file I need would be named 'trace.20111213.txt'.
    KyleNinjaTrader Customer Service

    Comment


      #3
      Thanks.. tried restating both computer and I tried connecting from Home and office.

      Still not luck.. I send you an email with the file you asked for in few min

      Comment


        #4
        why zenfire demo dont work?? from2 mounth ago? this is my problem too

        check this zenfire demo

        it say you have coonection problem


        Username: [email protected]
        Password: demo429
        Last edited by RaminRostami; 12-14-2011, 07:34 AM.

        Comment


          #5
          I have tested your connection on my end and received the same error.

          Please contact your broker to verify the login credentials for your Zen-Fire connection are valid. If any changes are made to your username and password please update your connection within NinjaTrader.
          Christopher J.NinjaTrader Customer Service

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            #6
            you must contact zenfire,,this comes from zenfire not broker,,i chack many broker and many accounts

            Comment


              #7
              I connected ZenFire and broker and I was told if I had an account in the last few months, They can't give me another demo account, "Due to exchange regulations"

              I hope that helps

              Comment


                #8
                so sorry
                I live in iran and I love ninjatarder
                sales unit can introduce me a broker with ninjatarder?
                i want to open account but i cant find broker near iran

                Comment


                  #9
                  Originally posted by RaminRostami View Post
                  so sorry
                  I live in iran and I love ninjatarder
                  sales unit can introduce me a broker with ninjatarder?
                  i want to open account but i cant find broker near iran
                  You can trade with any of NinjaTrader supported brokers regardless of location however I believe Interactive Brokers would have the closest office to your location. I have provided a link below that goes over all supported brokers.

                  Christopher J.NinjaTrader Customer Service

                  Comment

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