Display of duplicate Bid & Ask on Superdom

[wahn2067]

Hi,

As per attached screen shot Superdom displays duplicate bid & ask during Market Replay.

WAhn

[NinjaTrader_Matthew]

Hello,

Thank you for reporting.

Was this data recorded from a live connection or did you download it from our servers?

What time zone is your PC clock set to?

[wahn2067]

Thanks for your quick reply.
It was downloaded from your server and PC clock is set to New York time(EST).
WAhn

[NinjaTrader_Kyle]

Hi WAhn,

Please open a new workspace (File > Workspaces > New Workspace), then add a new DOM and start replaying data. Does the same issue occur here?

[wahn2067]

It still has the same issue even in a newly opened workspace..

[NinjaTrader_Kyle]

Hi WAhn,

Have you tried downloading a new copy of this day's data? I do not see the same issue here when using that replay data so I expect a new copy would help here.

[wahn2067]

Hi Kyle,
I did downloaded again and even reset & repair data.
But still same....................

WAhn

[NinjaTrader_Kyle]

Hi WAhn,

That is out of place.

Just to confirm, Level II data was downloaded in addition to Level I data, correct?

[wahn2067]

Yes, I checked on both L1 & L2 as usual
How can I compeletely delete all of Market Replay data?

[NinjaTrader_Kyle]

Hi WAhn,

Please shut down NinjaTrader, then open the Documents > NinjaTrader 7 > DB > Data folder. In that folder, find a sub-folder named '20111208'.

Next, restart NinjaTrader and re-download today's data. If you see the same issue, please let me know.

[wahn2067]

Hi Kyle,
I deleted the data and redownloaded it but still same as attached

WAhn

[NinjaTrader_Kyle]

Hi WAhn,

Please provide me with a copy of your newly downloaded data.