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Display of duplicate Bid & Ask on Superdom

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    Display of duplicate Bid & Ask on Superdom

    Hi,

    As per attached screen shot Superdom displays duplicate bid & ask during Market Replay.

    WAhn
    Attached Files

    #2
    Hello,

    Thank you for reporting.

    Was this data recorded from a live connection or did you download it from our servers?

    What time zone is your PC clock set to?
    Last edited by NinjaTrader_Matthew; 12-08-2011, 05:00 PM.
    MatthewNinjaTrader Product Management

    Comment


      #3
      Thanks for your quick reply.
      It was downloaded from your server and PC clock is set to New York time(EST).
      WAhn

      Comment


        #4
        Hi WAhn,

        Please open a new workspace (File > Workspaces > New Workspace), then add a new DOM and start replaying data. Does the same issue occur here?
        KyleNinjaTrader Customer Service

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          #5
          It still has the same issue even in a newly opened workspace..
          Attached Files

          Comment


            #6
            Hi WAhn,

            Have you tried downloading a new copy of this day's data? I do not see the same issue here when using that replay data so I expect a new copy would help here.
            KyleNinjaTrader Customer Service

            Comment


              #7
              Hi Kyle,
              I did downloaded again and even reset & repair data.
              But still same....................

              WAhn
              Attached Files
              Last edited by wahn2067; 12-08-2011, 07:12 PM.

              Comment


                #8
                Hi WAhn,

                That is out of place.

                Just to confirm, Level II data was downloaded in addition to Level I data, correct?
                KyleNinjaTrader Customer Service

                Comment


                  #9
                  Yes, I checked on both L1 & L2 as usual
                  How can I compeletely delete all of Market Replay data?
                  Attached Files
                  Last edited by wahn2067; 12-08-2011, 08:52 PM.

                  Comment


                    #10
                    Hi WAhn,

                    Please shut down NinjaTrader, then open the Documents > NinjaTrader 7 > DB > Data folder. In that folder, find a sub-folder named '20111208'.

                    Next, restart NinjaTrader and re-download today's data. If you see the same issue, please let me know.
                    KyleNinjaTrader Customer Service

                    Comment


                      #11
                      Hi Kyle,
                      I deleted the data and redownloaded it but still same as attached

                      WAhn
                      Attached Files

                      Comment


                        #12
                        Hi WAhn,

                        Please provide me with a copy of your newly downloaded data.
                        KyleNinjaTrader Customer Service

                        Comment

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