Error on loading chart data

carlp

Junior Member

Join Date: Apr 2011

Posts: 6
#1

Error on loading chart data

11-14-2011, 09:47 AM

NQ was feeding fine. I wanted to watch a different instrument, so I went to the top left of the chart to choose ZL. I got the following message:

Error on loading chart data for 'ZL 12-11 Globex'. Connection to data server is busy or not available right now. Please try again later.

I tried to switch back to NQ and got the same message. Now I can't get a chart.

What's up with this? Solutions?
Tags: None
NinjaTrader_Matthew

NinjaTrader Product Management

Join Date: Apr 2010

Posts: 6960
#2

11-14-2011, 09:51 AM

carlp,

This message indicates that you cannot reach the histoircal data servers.

Please first try going to File--> Disconnect and then reconnect from File--> Connect.

Next right click on the chart and check to see if you can reload historical data.

If not, please try restarting NinjaTrader and reconnected.

Please let me know if you need further assistance.

MatthewNinjaTrader Product Management
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