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    unable to verify license

    Everything has worked great until this morning. I get an "unable to verify license" message and ninjatrader opens in simulation mode. When I try to check my license or change it in the platform, it says it is unable to access ninjatrader license servers and asks for a back door code. I have reinstalled ninjatrader and still no luck. Are the servers currently down? Thanks in advance.

    #2
    Hello traderdan94,

    There are no issues with the license servers recently.

    Can you please email me the license key you are using? You will find this under Help--> License key.

    Please send this to support[at]ninjatrader[dot]com 'Attn: Matthew' in the subject line and a reference to this thread.

    I look forward to assisting you further.
    MatthewNinjaTrader Product Management

    Comment


      #3
      Thanks for your help Matthew, it's working fine now.

      Comment

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