ATM options greyed out-No access

[davidlc475]

I just switch to a live account, and now I cannot access any Advanced Trade Management Options. Also cannot access chart trader. Is this an upgrade option?

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

This may be due to the license key you are currently using. Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your license key which can be found under Help-->About

[M3T4LX]

Same

Hello,

Thank you for your post.

This may be due to the license key you are currently using. Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your license key which can be found under Help-->About

hi, i have the same probleme, can i follolw the same instrucions?

[NinjaTrader_ChristopherJ]

This may be due to the license key you are using. Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your license key which can be found under Help-->About.