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ATM options greyed out-No access

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    ATM options greyed out-No access

    I just switch to a live account, and now I cannot access any Advanced Trade Management Options. Also cannot access chart trader. Is this an upgrade option?

    #2
    Hello,

    Thank you for your post.

    This may be due to the license key you are currently using. Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your license key which can be found under Help-->About
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Same

      Originally posted by NinjaTrader_ChristopherJ View Post
      Hello,

      Thank you for your post.

      This may be due to the license key you are currently using. Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

      In the message, please include the following:
      1.) A link to this forum thread.
      2.) Your license key which can be found under Help-->About
      hi, i have the same probleme, can i follolw the same instrucions?

      Comment


        #4
        This may be due to the license key you are using. Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

        In the message, please include the following:
        1.) A link to this forum thread.
        2.) Your license key which can be found under Help-->About.
        Christopher J.NinjaTrader Customer Service

        Comment

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