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problem connecting to historical data server

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    problem connecting to historical data server

    Hi, I registered a demo account with CQG. I can view real-time data in SuperDom, but when it cannot get any historical data. Seems it has problem connecting with the historical market data server. Can anyone help me with this? Thanks.
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    #2
    mcmc51,

    The errors in your logs indicate you have been disconnected from the historical data server.

    Please try disconnected and reconnecting to CQG to reestablish a connection. You may need to restart NinjaTrader to successfully reconnect.

    If you see further issues, I would advise restarting your PC as well as any network hardware such as a modem or router.

    Please let me know if you need further assistance.
    MatthewNinjaTrader Product Management

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