Position Marker PnL Stops updating

[TraderJesse]

Good Morning:

When using chart trader, if the connection drops, even just for a second and re-connects the PnL on the position marker quits updating. I've have reproduced this with both Interactive Brokers and Kinetic connections. The PnL on the order panel to the right and on the positions tab at the Control Center keeps updating properly. Also if you start NT and don't Reload All Historical Data for the instrument being traded to fill in all data gaps it stops updating too, See attached Screen Capture.

[NinjaTrader_Matthew]

Hello TraderJesse,

Thank you for your post.

I cannot reproduce on a Kinetick connection.

Can you please specify the exact steps need to reproduce? I will need the exact order of events, including how you are replicating a lost connection.

[TraderJesse]

Try This

I closed All open orders and Workspaces

Opened on New Chart with Default Params

1 Min ES 09-11

5 days data

Plot Executions : DoNotPlot

Enable ChartTrader

Connect to Kinetic

Reload All Historical Data

Buy Market Qty -1

Watch a few seconds, PnL values are insink

Disconnect Kinetic

Count to 5

Reconnect to Kinetic

Check PnL Values

[TraderJesse]

Still not updating

[TraderJesse]

Reload All Historical Data

And back in sync.

[TraderJesse]

Still In Sync

[TraderJesse]

Disconnect Count to 5 Reconnect

Out of Sync

[NinjaTrader_Matthew]

Hello,

Thank you for the detailed steps. I have followed these steps and cannot reproduce.

Can you please tell me which version of NinjaTrader you are using, NT V7.0.1000.6? You can check this under Help--> About.

[TraderJesse]

Version 6



Here are my data settings



If you have Get data from server checked (if available) checked the error does not occur if you disconnect and reconnect because it reloads everything when you reconnect. Make sure it is unchecked if is not already.

[NinjaTrader_Matthew]

Hello,

Thanks - I can now reproduce when 'Get data from server' is unchecked. I will need to check with development to see if this is expected behavior.

Can you please clarify that reloading historical data will correct the issue after reconnecting?

[TraderJesse]

Yes

Doing Reload All Historical Data puts the PnL marker on the chart back in sync with the PnL on the order panel.

[NinjaTrader_Matthew]

TraderJesse,

Thank you for reporting this issue - this will be fixed in the next update.