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    Login Failed IB

    Hi,

    I am getting this message when I try to connect to IB

    Thanks...

    MArk
    Attached Files

    #2
    Hello,

    Thanks for the forum post.

    Can you please let me know what version of NinjaTrader you are using this is located in the Control Center under Help->About and is to the right of the NinjaTrader logo.

    Also, please check your IB version. NinjaTrader support TWS 917 only. If you are using a version other then TWS 911 please upgrade or downgrade your installation of TWS by using the download link on the following page:



    I look forward to assisting you further.

    Comment


      #3
      TWS 917 and NT 7.0.1000.3

      Comment


        #4
        Hello,

        Ok please update your NinjaTrader to be compatible with TWS 917.

        NinjaTrader 7.5.1000.6 supports this version of TWS.

        Download link: http://www.ninjatrader.com/download-registration.php


        Let me know if I can be of further assistance.

        Comment


          #5
          I upgraded and I am still getting the same message. It does not matter if I load TWS first or not.

          Please advise...

          Mark

          Comment


            #6
            Hello,

            I would not expect you still to have issues. Please email me at support at ninjatrader dot com and include your phone number please and reference this forum post so that I may call to look into this on your PC.

            I look forward to assisting you further.

            Comment

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