Blank charts with revision 6

[motownlucas]

I just updated from NT7 rev5 to the latest rev 6 and now all my charts are blank. Cannot get anything to display.

Please Help.

[NinjaTrader_Chip]

Hello

Thank you for your note.

Can you please change you charts to 24/7 templates and then reload the data and please clarify if that resolves the issue. To retrieve 24/7 data on a chart, please follow the directions below.
• Right click in your chart and select Data Series.
• In the Data Series menu, set the "Session Template" property to "Default 24/7", then click OK.

After changing the template please right-click on the chart and then select Reload Historical Data.

[motownlucas]

Yes, that fixed the issue. Why can I not use US Equities RTH?

[NinjaTrader_Chip]

Hello,


What happens when you now revert back to US Equities RTH?

What interval & instrument are you plotting to the chart when you experience this behavior?

[motownlucas]

Chart goes blank again. It happens with every symbol I try. AAPL for example. Daily from Kinetic free EOD.

[NinjaTrader_Chip]

Hello

OK – this is a known issue which will be resolved in the next version of NinjaTrader 7. Please continue to use the 24/5 or 24/7 for the time being.

Please let me know if you have any additional questions.

[motownlucas]

That's a pretty big known issue. I will just go back to rev 5. Thanks.

[NinjaTrader_Chip]

Hello

The previous version is available from the download/registration link – here:

http://www.ninjatrader.com/download-registration.php

Please let me know if you have any additional questions.

[JohnnyChimpo]

Experiencing the same

I'm experiencing the same issue, any ETA on when we can expect a fix?

[NinjaTrader_Matthew]

Hello JohnnyChimpo,

This is an issue in the current version of NT V7.0.1000.6 which will be resolved in the upcoming release of NT V7.0.1000.7. I do not have an ETA on when to expect delivery on this new version, however this issue should be resolved then.