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zen fire connection problem

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    zen fire connection problem

    unable to login with my zenfire connection .is someone having the same problem..??

    #2
    Is this still current for you at this point in time? There were a down period for maintenance, but it should be cleared and running again as my testing shows.

    Thanks,

    Comment


      #3
      zen fire connection problem

      still the same connection problem.i recieve a message to check my internet connection and login info.both r fine.so wondering where the problem might be??

      Comment


        #4
        zen fire connection problem

        i also tested the connection after upgrading to latest NinjaTrader Version 7.0.1000.6.but no sucess.still the same connection problem with amp-zenfire .thanks

        Comment


          #5
          Are you testing logging into a demo or live account here?

          I don't see any general issues here with ZenFire nor would I have any other reports on this.

          Comment


            #6
            Can you login normally today?

            Thanks,

            Comment


              #7
              connection issues

              Originally posted by NinjaTrader_Bertrand View Post
              Can you login normally today?

              Thanks,
              now zenfire works but i use kinetik for daily data and all of a sudden all my daily charts have become empty.i check my historical data manager and the data is there but still daily charts r empty.hourly and other charts r fine.since yesterday all these problems occuring first with zenfire connection and now with daily charts using kinetik.pls suggest.

              Comment


                #8
                Great to hear Zen works now as expected, you should always expect some level of maintenance happening on the weekends. If you open a new chart in a new workspace being connected to Kinetick, could you then display those charts as usual?

                Comment


                  #9
                  Originally posted by NinjaTrader_Bertrand View Post
                  Great to hear Zen works now as expected, you should always expect some level of maintenance happening on the weekends. If you open a new chart in a new workspace being connected to Kinetick, could you then display those charts as usual?
                  no .thats the issue now.i created a new workspace.connected to kinetik.still daily charts r empty.
                  thanks

                  Comment


                    #10
                    Thanks we will look into it - would changing the session template to Default 24/5 change the outcome for you?

                    Comment


                      #11
                      Originally posted by NinjaTrader_Bertrand View Post
                      Thanks we will look into it - would changing the session template to Default 24/5 change the outcome for you?
                      thanks for the continous support.changing session time from default instrument settings to default 24/5 works.i can now see the charts .thank you.

                      Comment

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