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account performance: commissions

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    #16
    Hi marcreinshagen,

    Please re-generate your Account Performance report and provide me with an image of the main screen.
    KyleNinjaTrader Customer Service

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      #17
      ok, here we go
      Attached Files

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        #18
        second attachment
        Attached Files

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          #19
          Hi marcreinshagen,

          I think there may have been some confusion on my part.

          Commissions should be deducted from the performance report, and in viewing your images they are. Commissions are not set to be deducted from the real-time PnL reporting, however.
          KyleNinjaTrader Customer Service

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            #20
            third attachment
            Attached Files

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              #21
              commissions are zero in the performance report, that can´t be right. i´ve been using nt for a long time, in previous versions commissions were deducted in the performance report

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                #22
                Hi marcreinshagen,

                Perhaps I'm missing something - the commission is clearly noted in the 'Commission' column of the report, is it not? 2.20?
                KyleNinjaTrader Customer Service

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                  #23
                  Originally posted by NinjaTrader_Kyle View Post
                  Hi marcreinshagen,

                  Perhaps I'm missing something - the commission is clearly noted in the 'Commission' column of the report, is it not? 2.20?
                  the commission is noted in the commission column of the executions report, but commission is zero in the account performance and pnl of the dom. this was not the case in the previous version of nt. in simulation mode, commissions were deducted in the account performance and the pnl of the static dom.
                  please check third attachment: total net profit: 80,- commissions: 0,-
                  Last edited by marcreinshagen; 05-26-2011, 10:03 AM.

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                    #24
                    marcreinshagen,

                    Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

                    Please include the following with your message:
                    1.) A link to this forum thread.

                    2.) Your most current trace file.
                    You will find this file in the Documents > NinjaTrader 7 > Trace folder.
                    Today's trace file will be named 'trace.20110526.txt'.
                    KyleNinjaTrader Customer Service

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                      #25
                      Ok, done...

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                        #26
                        any solution yet?

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                          #27
                          marcreinshagen,

                          Could you please reply to the email we have open?
                          KyleNinjaTrader Customer Service

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                            #28
                            Originally posted by NinjaTrader_Kyle View Post
                            marcreinshagen,

                            Could you please reply to the email we have open?
                            I sent you an email with a link to this forum and the trace file as demanded, but haven´t received an answer yet, so not sure what you mean...

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                              #29
                              Hi marcreinshagen,

                              Was this reply sent yesterday? If so, the ticket has not re-opened in my system - if that's the case, please PM me your email address.
                              KyleNinjaTrader Customer Service

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                                #30
                                just sent you an email exactly as instructed from a different email account.

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