Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

PLZ give me the license I paid for ASAP... cannot trade

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    PLZ give me the license I paid for ASAP... cannot trade

    Hi

    I started to get messages on Friday that my license would expire on the 26th April

    I went to your site and paid for a 3 month licens on 22nd April.

    At that point I had an email promising something would come - nothing did.

    I put in a support request to [email protected] & [email protected] - no reply yet. See emails titled "RE: License {473951}"

    I can now no longer trade.

    Please can you sort this out?

    Thanks

    Peter

    #2
    We will get on this immediately!
    RayNinjaTrader Customer Service

    Comment


      #3
      Your license

      Hello Peter:

      The email address used in your PayPal account to make your purchase was not the same email address you had previously used to purchase NinjaTrader. As a result a new license was issued and immediately sent to the email address used to make the purchase instead of having your previous license reissued. The new license has now been re-sent to both email addresses so you just need to enter it and you'll be all set.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by argusthome, 03-08-2026, 10:06 AM
      0 responses
      110 views
      0 likes
      Last Post argusthome  
      Started by NabilKhattabi, 03-06-2026, 11:18 AM
      0 responses
      59 views
      0 likes
      Last Post NabilKhattabi  
      Started by Deep42, 03-06-2026, 12:28 AM
      0 responses
      37 views
      0 likes
      Last Post Deep42
      by Deep42
       
      Started by TheRealMorford, 03-05-2026, 06:15 PM
      0 responses
      41 views
      0 likes
      Last Post TheRealMorford  
      Started by Mindset, 02-28-2026, 06:16 AM
      0 responses
      78 views
      0 likes
      Last Post Mindset
      by Mindset
       
      Working...
      X