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**gkopparam** · 02-28-2012, 08:54 PM

Ninjatrader 7.0.1000.9 with PFGclient 1.0.471

the ninja trader screen will stay on connecting for a long time and nothing happens. i open the small icon on the start menu which just says no connection.
and log shows
2012-02-28 20:41:46.89 - Log in to Quote Server before attempting to subscribe to quotes.
2012-02-28 20:41:46.89 - LogOut Call
2012-02-28 20:41:47.09 - Disconnecting Trade Server Socket

**gkopparam** · 02-28-2012, 09:14 PM

tried re installing both the api and NT one after the other. but the same issue. still not connecting,

**NinjaTrader_Bertrand** · 02-29-2012, 01:56 AM

gkopparam, could you please email us via Help >> Mail to Support in your NT platform so we could review your diagnostic trace and logs files then?

Thanks,

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