Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Login failed ....error message

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Login failed ....error message

    Hi,

    I just tried to log in to ninjatrader and got a message saying

    Login failed Unable to login error 7 Invalid user already logged in



    Attached Files

    #2
    Hello momtic

    Thank you for your post.

    This occurs when the server you connect to believes that there is an existing open connection. Please follow the instructions below to resolve this situation.

    • Shut down NinjaTrader
    • Contact your broker and ask them to "Reset" your account
    • Once they have confirmed that the account is reset you will be able to log back in

    Please let me know if this does not resolve the issue.
    ChipNinjaTrader Customer Service

    Comment


      #3
      I give my broker a phone call, and tell them to restet my account.

      Thanks
      momtic

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by cre8able, Yesterday, 01:16 PM
      3 responses
      11 views
      0 likes
      Last Post cre8able  
      Started by ChartTourist, Today, 08:22 AM
      0 responses
      5 views
      0 likes
      Last Post ChartTourist  
      Started by LiamTwine, Today, 08:10 AM
      0 responses
      2 views
      0 likes
      Last Post LiamTwine  
      Started by Balage0922, Today, 07:38 AM
      0 responses
      5 views
      0 likes
      Last Post Balage0922  
      Started by JoMoon2024, Today, 06:56 AM
      0 responses
      6 views
      0 likes
      Last Post JoMoon2024  
      Working...
      X