Error on loading chart data

[astrolobe]

I have a MBT Forex account and keep getting this error:

Error on loading chart data for '$AUDUSD Default': Error (errClientSideConnect) on loading historical data

I am getting the error for all my forex pairs. It started today after never having this error before. I am on beta 3. I have rebooted, deleted all my data using the HDM, and I still get the error.

thanks

[NinjaTrader_Bertrand]

Hi astrolobe, I tried on a live account using Beta3 and MBT Nav 11.6 and see no issues - what chart types / intervals are you loading here? Tick or time based ones?

[astrolobe]

I am using Daily, 1440 minute, 240 minute, Hourly and 15 minute for 30 forex pairs. No tick charts.
The charts use candlesticks.

I have one forex pair open at a time, with 1 chart for each timeframe. So I have about five charts open in one workspace. The pairs are all in Market Analyzer, and the charts are synchronized with MA. I have a total of 3 similar workspaces open at one time.

This is a live account. Nothing on my machine has changed in the past week, so the error is out of nowhere.

[astrolobe]

Right now the USDCHF is giving me the error for minute-based charts. I am receiving current price data, but no history.

[NinjaTrader_Bertrand]

Have you tried a freshly setup MBT account connection? Do the charts work normally in MBT Navigator standalone?

I tried your USDCHF and can access it normally here also using a live account.

[astrolobe]

I can login with MBT Navigator standalone, but am not receiving minute data.
In NT, I can see my live positions and account info.
I tested a MBT MetaTrader (demo), and it is working with historical data.

[NinjaTrader_Bertrand]

It sounds to me like an issue with the historical data server you access from the MBT Nav - I'll try checking with MBT if there are currently any issues known.

[NinjaTrader_Bertrand]

MBT confirmed there are currently issues on some servers they are investigating at this time.

[TzunTzai]

I've received the same error. Any update on this?

Regards

[NinjaTrader_Bertrand]

These past issues on their data servers had been resolved as far as I know - I just tried on my live account here and could not see your issue happen - which NT and MBT Nav version are you working with?

Thanks,

[TzunTzai]

The issue was resolved yesterday. There was a problem with the Historical Data server @ MB Trading. It was taken care of fairly quickly.

Regards,