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connecting issues

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    connecting issues

    I am using the latest version of Ninja...and also using the correct version of PFGAPI. My charts say "loading data". Control center is green and says "Connected - PFG", but in the lower right had corner it doesn't say loading whatever instrument that it normally does when I first start up Ninja....any suggestions on what I should do???? I have started Ninja several times this morning and the charts will not load with data.

    #2
    Hello Mike0812,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.
    3.) The time interval charts you are attempting to load

    You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

    I look forward to assisting you further with this issue.
    Christopher J.NinjaTrader Customer Service

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