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Chart Won't Load

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    #16
    I have closed NT and restarted it 3 times now and still no chart will load. I had to use another, more stable platform to close out a trade since NT seems to be useless right now. The only thing that is working is the DOM.

    NO CHARTS WILL WORK!
    Last edited by RDPoS; 02-10-2011, 08:17 AM.

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      #17
      RDPoS,

      Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

      In the message, please include the following:

      1.) A link to this forum thread.

      2.) Your most current trace file.
      The trace file will be found in the Documents > NinjaTrader 7 > Trace folder.
      Today's trace file would be named 'trace.20110210.txt'.
      KyleNinjaTrader Customer Service

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        #18
        Kyle, I sent it before your post and is assigned under {434434}.

        I have a separate 6E chart that was the source of the problem. When I closed it, the other charts loaded as expected. So what is the deal with 6E? Why can't I load it even by itself....
        Last edited by RDPoS; 02-10-2011, 09:03 AM.

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          #19
          RDPoS,

          Thanks - I'll follow up with your via email shortly.
          KyleNinjaTrader Customer Service

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