I get window that says check intenet parameters and account connections
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
still won't load
Collapse
X
-
still won't load
zen fire won't load
I get window that says check intenet parameters and account connectionsTags: None
-
Hello Gregory Arkadin,
Thank you for your post.
The error message you get, "Login Failed: Please check your account connection parameters and your internet connection" indicates incorrect information may have been entered in the connection, or that the connection is blocked by other software (firewall, anti-virus, etc.). For example, if you are using Norton, you will need to add NinjaTrader to the exceptions list.
At this point, please restart your NinjaTrader application.
If the issue persists, you will need to search your PC for any software that could be blocking the connection, disable these until connection can be made.
Please let me know if this does not resolve the issue.ChipNinjaTrader Customer Service
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by rbeckmann05, Yesterday, 06:48 PM
|
1 response
12 views
0 likes
|
Last Post
by bltdavid
Today, 05:43 AM
|
||
Started by llanqui, Today, 03:53 AM
|
0 responses
6 views
0 likes
|
Last Post
by llanqui
Today, 03:53 AM
|
||
Started by burtoninlondon, Today, 12:38 AM
|
0 responses
10 views
0 likes
|
Last Post Today, 12:38 AM | ||
Started by AaronKoRn, Yesterday, 09:49 PM
|
0 responses
15 views
0 likes
|
Last Post
by AaronKoRn
Yesterday, 09:49 PM
|
||
Started by carnitron, Yesterday, 08:42 PM
|
0 responses
11 views
0 likes
|
Last Post
by carnitron
Yesterday, 08:42 PM
|
Comment