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Level II data intermittently disappears from DOM

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    Level II data intermittently disappears from DOM

    For a couple of days, the level II data on my DOM disappears and then comes back at some point.
    Does not seem to be related to a specific market.
    NT 7.0.1000.2
    Zen-Fire
    Win XP 64 Bit
    Any ideas?

    #2
    Hello gyoung,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.

    You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

    I look forward to assisting you further with this issue.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Done,
      Thanks for your help.

      Comment

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