Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Level II data intermittently disappears from DOM

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Level II data intermittently disappears from DOM

    For a couple of days, the level II data on my DOM disappears and then comes back at some point.
    Does not seem to be related to a specific market.
    NT 7.0.1000.2
    Zen-Fire
    Win XP 64 Bit
    Any ideas?

    #2
    Hello gyoung,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) Your most current trace and log files.

    You will find the file here: My Documents > NinjaTrader 7 > Trace > trace.YYYYMMDD.txt

    Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

    I look forward to assisting you further with this issue.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Done,
      Thanks for your help.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by CaptainJack, 05-29-2026, 05:09 AM
      0 responses
      324 views
      0 likes
      Last Post CaptainJack  
      Started by CaptainJack, 05-29-2026, 12:02 AM
      0 responses
      205 views
      0 likes
      Last Post CaptainJack  
      Started by charlesugo_1, 05-26-2026, 05:03 PM
      0 responses
      193 views
      1 like
      Last Post charlesugo_1  
      Started by DannyP96, 05-18-2026, 02:38 PM
      1 response
      283 views
      0 likes
      Last Post NinjaTrader_ChelseaB  
      Started by CarlTrading, 05-11-2026, 05:56 AM
      0 responses
      240 views
      0 likes
      Last Post CarlTrading  
      Working...
      X