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Error on loading chart data

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    Error on loading chart data

    Hello,

    I was unable to load any historical chart data from server and got the message "Error on loading chart data 'XXXXX"" every time.

    Tried on CL 02-11, DX 03-11 and GC 02-11 (I'm using Zen-fire, Ninja Trader 7.0.1000.1 )

    Tried repair my DB

    Tried uninstall/re-install Ninja Trader

    Tried uninstall 7.0.1000.1 and install 7.0.0.23 (RC1)
    Attached Files

    #2
    Hello tztlzspond,

    Thank you for your post.

    Can you please send an email to support [at] NinjaTrader [dot] com and include your most recent log and trace files. Also include a reference to this post and "Attn: Matthew" in the subject line.

    You will find the log file in the Documents > NinjaTrader 7 > Log folder.
    • The log file will be named ‘log.YYYYMMDD.txt’

    You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
    • The trace file will be named ‘trace.YYYYMMDD.txt’
    MatthewNinjaTrader Product Management

    Comment


      #3
      I am also having this problem. My message: "(errClientSideConnect) on loading historical data (Panic)" I has prevented me from opening NT properly since last week. I have a vendor assembly loaded, but it has not caused a problem before. Running 7.0.1000.1

      thanks.

      Comment

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