MB Trading - Troubleshooting

[torroray]

I have the exact same problem Msushi but only when loading range charts.

This has only happened since the first of the year for me.

I can download a minute chart of MBTrading data but when I try to change the chart to a range bar chart it shows the same error message and starts the live range bars one at a time.

I also sent you an email Kyle with the info you requested. Thanks for any help.

Hi,

Any solution to this problem?

Mine started when entering new year. 2010 was fine no problem and I find it strange for it to behave this way.

[NinjaTrader_Kyle]

Hello torroray,

Thank you for your post.

Development is currently investigating this issue and working towards a resolution. As more information becomes available, I will update this thread.

[ciprofx]

I just talked to an MB rep and they said that they still do provide about a days amount of tick data. They say that their no reported problem on their end. Funny that the data worked for me yesterday for a brief time.

[torroray]

I just talked to an MB rep and they said that they still do provide about a days amount of tick data. They say that their no reported problem on their end. Funny that the data worked for me yesterday for a brief time.

Yesterday was fine and today the problem surface again

[msushi]

still have the same problem, does anyone else have issues with getting the mbt data?

[jokujoku]

Problems with MBT

Yes today problems with MBT, tick data, and some other data won't download etc..

[NinjaTrader_Kyle]

Hello jokujoku,

Besides the tick interval data, what other data is not downloading for you?

[Trankuility]

I get the same problem with range charts. I have mine set to Range 30. Reported it in the Charting forum.

[NinjaTrader_Kyle]

Hello Trankuility,

Thank you for reporting this.

To be clear, it is the loading of tick data itself which is effected. As a consequence of this, any bar type which relies on tick interval data would be effected. This would include the following:

• Tick bars
• Volume bars
• Range bars
• Seconds bars
• Renko bars

[mea109]

hello
Excuse me, I may not be all inclusive
I'm french, and I'll test with MBT Ninja 6.5, when I log in the morning, mbt not load data from the night
MBT is a willingness, or I've still not understood

Thank you

[NinjaTrader_Kyle]

Hi mea109,

Are you saying that overnight data is not displaying on the chart?

If so, this is likely a case where the chart data is excluded by session template settings.

To retrieve 24/7 data on a chart, please follow the directions below.

• Right click in your chart and select Data Series.
• In the Data Series menu, set the "Session Template" property to "Default 24/7", then click OK.

For more information about session templates: http://www.ninjatrader.com/support/h...on_manager.htm

[Trankuility]

Any ETA on when the loading of tick data will be resolved? What is the status?

[NinjaTrader_Kyle]

Trankuility,

We've been provided no update since my last post. We're awaiting action on the MB Trading side of things.

[mea109]

Hi mea109,

Are you saying that overnight data is not displaying on the chart?

If so, this is likely a case where the chart data is excluded by session template settings.

To retrieve 24/7 data on a chart, please follow the directions below.

• Right click in your chart and select Data Series.
• In the Data Series menu, set the "Session Template" property to "Default 24/7", then click OK.

For more information about session templates: http://www.ninjatrader.com/support/h...on_manager.htm

Kyle hello, thank you and sorry for my late reply, but your solution for NinjaTrader 7, I tested on NinjaTrader 6.5
thank you

[NinjaTrader_Kyle]

Hi mea109,

Is it the case that overnight data is missing?

If so, please check the Session Begins and Session Ends time the chart is using.

You'll find these settings in the Properties menu. To access the Properties menu, right click within your chart and select that option.