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Interesting reconnection error....

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    Interesting reconnection error....

    Lost connection at some point. Went to reconnect to the API and got this error.


    #2
    Hello RDPoS,

    Thank you for your post.

    In this case, you will first need to remove, repair, and recreate the connection to PFG:
    1. Go to the Tools menu--> select Account Connections--> highlight the connection--> click Remove
    2. Then go to the Tools menu--> select Options--> select the Data tab --> click Repair DB
    3. Restart NinjaTrader
    4. Go to the Tools menu--> select Account Connections and recreate the account connection.

    For your convenience, I have included this link with step-by-step instructions for re-building your connection to PFG:


    **Make sure you have installed PFG API version 1.0.445

    If this does not resolve the issue, then I will need you to send us an email to support AT ninjatrader DOT com & attach the diagnostic files.

    You can find these in:
    1. NinjaTrader 7 > Trace > trace.YYYYMMDD.txt
    2. NinjaTrader 7 > Log > log.YYYYMMDD.txt

    Please include a reference to this forum thread.

    Thank you,
    ChipNinjaTrader Customer Service

    Comment


      #3
      I will try that recommended fix again.

      Comment

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