NT 6.5.19 Will not load

[TraderOhio]

When loading program ... hangs on splash screen. How do I correct this issue. Was working fine

[NinjaTrader_VinceB]

Hi,

Can you send us your trace file. You can find this under the windows icon in the lower left corner of your taskbar. Then click (My) Documents--> NinjaTrader 6.5--> Trace--> trace.20101213. This is a .txt file. Attach it to an email and send it over to support at ninjatrader dot com. Refer to this forum post as well and put in the subject 'For Vince'.

Vince

PS, I've deleted your other note about this so we can continue on one post.

[TraderOhio]

Got it going. Restored from a backup and problem went away. Not sure what caused issue.
Thanks

[NinjaTrader_VinceB]

Hi,

Thanks for letting us know.

Enjoy the rest of your day and Happy Trading!!