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    #16
    Hi Kevin,

    Please provide us with your most current log and trace files by sending an email to support at ninjatrader dot com and refer to this post.

    You will find the log file in the Documents > NinjaTrader 7 > Log folder.
    • The log file will be named ‘log.YYYYMMDD.txt’
    You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.
    • The trace file will be named ‘trace.YYYYMMDD.txt’
    Vince B.NinjaTrader Customer Service

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