Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Startup crash

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Startup crash

    Hello,

    I have a problem with starting NT. On startup program crashes and shows me
    an error box which tells me to restart program and send "craslog" via help support. I can´t do that cause program doesn´t start yet.
    I use windows XP home, SP 3. I tried to reinstall program but it doesn´t work.

    Thank you for any respond or suggest to fix this issue.

    #2
    Hello Doominik,

    Thank you for your post.

    Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

    In the message, include the following:

    1.) A link to this forum thread.

    2.) Your most current trace file.
    You will find that file in the Documents > NinjaTrader 6.5 (or 7) > Trace folder.
    Today's trace file will be named 'trace.20101021.txt'.
    KyleNinjaTrader Customer Service

    Comment


      #3
      Thank you very much for your fast help.

      Ninja Trader now works and Iˇm able to start working...

      Have a nice day,

      with greetings Dominik

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by geddyisodin, 04-25-2024, 05:20 AM
      8 responses
      58 views
      0 likes
      Last Post NinjaTrader_Gaby  
      Started by halgo_boulder, 04-20-2024, 08:44 AM
      2 responses
      21 views
      0 likes
      Last Post halgo_boulder  
      Started by mishhh, 05-25-2010, 08:54 AM
      19 responses
      6,189 views
      0 likes
      Last Post rene69851  
      Started by gwenael, Today, 09:29 AM
      0 responses
      5 views
      0 likes
      Last Post gwenael
      by gwenael
       
      Started by Karado58, 11-26-2012, 02:57 PM
      8 responses
      14,830 views
      0 likes
      Last Post Option Whisperer  
      Working...
      X