I have been using NT for some time now. Today a message came up about an unhandled error, and I chose "continue". Now NT does not respond. I have removed the program, cleared the temp internet files in the browser, and re-installed the program, but no luck. What's my next move? I don't want to lose my templates, etc.
-
Hi JohnG:
Thank you for reporting this to us.
We take these crash exception error messages very seriously.
If it is not inconvenient for you, I would like to follow up via email.
Please send a note to support @ ninjatrader dot com and reference this post.
The reason for sending via email is that I may be requesting information that you may not wish to post in a public forum.
Best regards,RyanNinjaTrader Customer Service
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
0 responses
110 views
0 likes
|
by argusthome
03-08-2026, 10:06 AM
|
|||
|
0 responses
59 views
0 likes
|
03-06-2026, 11:18 AM
|
|||
|
0 responses
37 views
0 likes
|
by Deep42
03-06-2026, 12:28 AM
|
|||
|
0 responses
41 views
0 likes
|
03-05-2026, 06:15 PM
|
|||
|
0 responses
78 views
0 likes
|
by Mindset
02-28-2026, 06:16 AM
|
Comment