I have been using NT for some time now. Today a message came up about an unhandled error, and I chose "continue". Now NT does not respond. I have removed the program, cleared the temp internet files in the browser, and re-installed the program, but no luck. What's my next move? I don't want to lose my templates, etc.
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Hi JohnG:
Thank you for reporting this to us.
We take these crash exception error messages very seriously.
If it is not inconvenient for you, I would like to follow up via email.
Please send a note to support @ ninjatrader dot com and reference this post.
The reason for sending via email is that I may be requesting information that you may not wish to post in a public forum.
Best regards,RyanNinjaTrader Customer Service
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