Unable to Connect to IB

[Double Bogie]

Jason,

I performed all the steps below and the issue still remains. I still get the popup with error message described in earlier posts.

Double Bogie

[NinjaTrader_Jason]

Unfortunately I am not sure how to proceed troubleshooting your issue other than testing the connection you utilize.

[Double Bogie]

Jason,

I am not sure what you mean when you say "testing the connection you utilize".

What does this error message acutally mean and what part of the software generates it:
Login failed: IB.Adapter.MessageLoop No connection could be made
because the target machine actively refused it 127.0.0.1:7496

You may know the answer. If you do, please explain what it means.


Double Bogie

[NinjaTrader_Jason]

I am referring to the IB connection you use in NinjaTrader.

It indicates TWS refused the connection request. Usually this indicates the TWS API options are not setup accordingly.

Unfortunately I am not sure what is causing the error on your end. Perhaps check for firewall/anti-virus software that could be interfering the connection.

[Double Bogie]

Jason,

I have turned off my antivirus software and Windows firewall, but still have the same issue.

Double Bogie

[NinjaTrader_Jason]

Can you please send me a note to support[at]ninjatrader[dot]com. Please put 'Attn Jason' in the subject header and reference this forum thread.

Please include a landline number I can reach you, so I can call you tomorrow to setup a remote session. Please include a time you are available - I will be in the office from 4 AM - 1 PM EDT tomorrow.

In addition, please have a web browser opened at www.logmein123.com when I call you.