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Feed not working-new connection

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    Feed not working-new connection

    Hi-I used a demo account with my broker and everything was fine. Now that I am using the live version of ninjatrader and a new account with my broker the feed on the DOM and chart are static-in or out of global simulation mode, sim 101 or in my broker account. Any suggestions?

    #2
    Hello,

    Thanks for your forum post.

    What I would recommend at this time is if you could please send an email to support at ninjatrader dot com with your phone number and a good time for me to contact you, please be sure to put ATTN: Brett in the subject line so that I may call you and remotely control your PC to get this resolved for you.

    I look forward to assisting you further.
    BrettNinjaTrader Product Management

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      #3
      Hello,

      Thank you for your time on the phone.

      We found that you needed to roll over from the ES 06-10 contract to the ES 09-10 contract.

      Also for your reference in the future.

      Rolling Over a Futures Contract:




      Let me know if I can be of further assistance.
      BrettNinjaTrader Product Management

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