Feed not working-new connection

[green-321]

Hi-I used a demo account with my broker and everything was fine. Now that I am using the live version of ninjatrader and a new account with my broker the feed on the DOM and chart are static-in or out of global simulation mode, sim 101 or in my broker account. Any suggestions?

[NinjaTrader_Brett]

Hello,

Thanks for your forum post.

What I would recommend at this time is if you could please send an email to support at ninjatrader dot com with your phone number and a good time for me to contact you, please be sure to put ATTN: Brett in the subject line so that I may call you and remotely control your PC to get this resolved for you.

I look forward to assisting you further.

[NinjaTrader_Brett]

Hello,

Thank you for your time on the phone.

We found that you needed to roll over from the ES 06-10 contract to the ES 09-10 contract.

Also for your reference in the future.

Rolling Over a Futures Contract:

http://www.ninjatrader-support.com/HelpGuideV6/RollingOverAFuturesContract.html

Let me know if I can be of further assistance.