I was having difficulty with chart data, I looked around for answers and found nothing that helped. (not saying it isn't there, just never found it)
While trying some of the suggestions I stumbled on something, gave it a try and it appears to have solved my problem.
However, further clarification would be appreciated.
I went to Control Center > TOOLS > Account Connections > (clicked on my provider) > Change (and then followed the wizard - in my case "manage existing connection") > (under the item for "back up data feed connection" mine was set to "none" which I believe is the default) I changed that to "External Data Feed" and proceeded with the wizard.
It seems my problem is now solved.
Now I realize that I should have done this when I set up the connection, but I had absolutely no idea what it was about, so I did nothing. Little did I realize neither how time consuming, nor frustrating that little act of nothing would prove to be.
I would appreciate it if the options for "Back Up Data Feed Connection" could be explained, as I think it was just a fluke that I chose the right one (or have I?)
I was getting pretty close to giving up on NT altogether.
Aye, Hoping it was all worth the effort.
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