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Trouble Charting ZS on Zen Fire

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    Trouble Charting ZS on Zen Fire

    I am getting an error message when attempting to chart ZS (soybeans electronic) on Zen Fire. The message says:

    "Error loading chart data for ZS 05-10 ECbot: Ninja Trader data server does not support this instrument, no data available."

    I can chart ZC (corn) with no problem. The symbol map is input ZS. Anyone have a solution?

    #2
    Hello LTWCI,

    Thank you for your post.

    In order to receive historical data for ZS 05-10 you will need to use the Globex Exchange when connected to Zen-Fire.

    Please remove ZS 05-10 from your Default list and add it back in with Globex selected as the Exchange and let me know if the issue persists.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Trouble Charting ZS on Zen Fire

      Thanks for the lighting fast response, Chris. Your solution worked. Funny thing is, the exchange was originally set to GLOBEX, and I got that same error message. Seeing that error message, I thought the exchange being GLOBEX was an error, so I changed it to ECBOT. However, deleting ZS and adding it back worked with the exchange set at GLOBEX.

      Originally posted by NinjaTrader_ChristopherJ View Post
      Hello LTWCI,

      Thank you for your post.

      In order to receive historical data for ZS 05-10 you will need to use the Globex Exchange when connected to Zen-Fire.

      Please remove ZS 05-10 from your Default list and add it back in with Globex selected as the Exchange and let me know if the issue persists.

      Comment


        #4
        Hi LTWCI,

        Glad to hear that did the trick.

        Have a great day!
        Christopher J.NinjaTrader Customer Service

        Comment

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