NYBOT not supported by Ninja Trader?

[NinjaTrader_Kyle]

Hi momtic,

Thank you for your reply.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your login credentials for the connection. Specifically, I will need the following:

• User Name
• Password
• Server Type (default is “Live” if not specified)
• SuperTAS enabled/disabled
• Host Address
• Host Port
• Price Address
• Price Port

[momtic]

Hi momtic,

Thank you for your reply.

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your login credentials for the connection. Specifically, I will need the following:

• User Name
• Password
• Server Type (default is “Live” if not specified)
• SuperTAS enabled/disabled
• Host Address
• Host Port
• Price Address
• Price Port

Hi Kyle

Do you also want my Licence key?

[NinjaTrader_Kyle]

Hi momtic,

Thank you for your reply.

No, I can look that up on my end if need be.

[momtic]

Hi momtic,

Thank you for your reply.

No, I can look that up on my end if need be.

Ok I send the details to you in the next 2mins hope then to get an answer to this problem in the next 30mins..........Then I can get back to my trading

Regards
Momtic

[NinjaTrader_Kyle]

Hi momtic,

Thank you for your reply.

The test should be quick. If you would prefer, we can wait until after market close.

[momtic]

Still cant get the Russell 2000 under the symbol TF 12-09 to work.

My broker have re-set my account and have said "We have definitely added it here, I don’t know what else we can do – your account has all the permissions to trade."

I should say, the YM and FTSE Futures are working, its just TF 12-09 that dont work can you try to sort this out for me.........

Momtic

[NinjaTrader_Kyle]

Hi momtic,

Thank you for your reply.

I would like to test the account again if possible.
Please reply to the email thread we had going yesterday as to when this would be possible.

[skolipaka]

hi,

I am having the same problem and can not open the chart for TF.
I am using data from INteractive Brokers and the error message says
Error in requesting historical data from IB, No security definition has been
found for this request(200)
Can you pls help.

Thanks.

[NinjaTrader_Jason]

Hello skolipaka,

Can you please try the following. Remove the TF 12-09 from the default instrument list in the Instrument Manager.

http://www.ninjatrader-support.com/HelpGuideV6/AddRemoveFromList.html

Go to Tools-->Options-->Misc-tab and click Reset Instruments.

Add the TF 12-09 back and check if you receive data.