Login failed: Unable to login (10001)

[hutch1187]

I have a live license and am able to connect from home. When I get to work, it verifiys my licence and loads. When I try to connect to zen-fire(mirus) i get error "Login failed: Unable to login (10001)" Im sure i am being blocked by corp firewall and want to know if there is a way to change port (pref 80) to get around issue or any other ideas. thanks.

[NinjaTrader_Jason]

Hello hutch1187,

Please try recreating the Zen-Fire connection via Tools-->Account Connections.

http://www.ninjatrader.com/webnew/support_ZenFire.htm

Manually type in your username and password and check if the issue persists.

If so, please check for software, such as (corporate) firewalls, spyware and anti-virus software, that could be blocking the connection.

If the issue remains, please send me your Zen-Fire username and password, so I can create and test your connection on my end. Send it to support[at]ninjatrader[dot]com, include 'Attn Jason' in the subject header and reference this forum thread.

[hutch1187]

??

I know I am behind a corperate firewall. Is there a way to change the Port connection in NT or a way to use Port 8o?

[NinjaTrader_Jason]

Hello hutch1187,

Connecting to a broker is dependent on the broker technology. You would need to ask this information from your broker.