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NinjaTrader
Gain Issue
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X
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- please make sure you are on latest N6R1 (6.0.1000.1)
- please double check that you setup you account connection correctly: http://www.ninjatrader.com/webnew/support_GAIN.htm
- if issue persists you would need to send your account credentials to "support AT ninjatrader DOT com" so we could check
Thanks
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Just create a new account connection: http://www.ninjatrader.com/webnew/support_GAIN.htm
.. and see if that works better. You then can delete the old one.
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help
no i did that they are able to login fine... with my credentials i have no clue whats wrong all i know is that the app just hangs whenever i connect to gain.... any idea what i can do? ive tried everything. Thanks.
This is the response i got from u guys below:
I just created an account connection with the information you provided and I was successful in connecting. Please make sure that everything is entered correctly so with no extra spaces since the software is case sensitive.
It looks like you have 1 active order. You might want to check this and contact your broker.
Vince
Sincerely,
Vincent Bolte
NinjaTrader Customer Service
NinjaTrader, LLC - Architects of electronic trading innovation.
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