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Hello,
Can you please close your chart and then go to Tools-->Historical Data-->Delete for the ES 12-09 contract from 9/18/08 to 9/18/09 to make sure we clear all the data.
Then please close NinjaTrader and sync your PC clock. You can sync your PC clock by double clicking on the clock in the lower right corner of your desktop. Once you have done that, click on Internet Time tab and then click Update. Your PC clock should now be updated.
Then reopen NinjaTrader and recreate the chart for the ES 12-09 contract.Ryan O.NinjaTrader Customer Service
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Hi,
Can you right click on your chart and then go to Properties and take a screenshot of the chart. To send a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CRTL + V to paste the image. Lastly, save as a jpeg file and send the file as an attachment.
Also, what time is your PC showing.Ryan O.NinjaTrader Customer Service
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Hello,
Can you please upgrade to NinjaTrader version 6.5.1000.13 from the following link.
Also, can you please make sure you download the most current supported version of TWS, which is 895, from the following link.
Then please recreate the charts and reload the historical data.Ryan O.NinjaTrader Customer Service
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