Ninjatrader needs to shutdown

[takeiteezzy]

Hi,
I recently bought data from disktrading.is99.com. I'm sure everything's in the right format yet whenever I try to import data it says NinjaTrader needs to shut down. The files are large, I mean 6 to 10 GBs per currency pair. I bought the data just for NinjaTrader yet I cannot even import it into the software

[NinjaTrader_Kyle]

Hello takeiteezzy,

Thank you for your post.

Please send a message to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

In the message, please include the following:
1.) A link to this forum thread. (http://www.ninjatrader-support2.com/...ad.php?t=19585)

2.) You log and trace files from the date the crash occurred.
You will find the log file here: My Documents > NinjaTrader 6.5 > Log > log.YYYYMMDD.txt
You will find the trace file here: My Documents > NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt

[takeiteezzy]

Kyle,
Through what do I send a message?

[NinjaTrader_Kyle]

Hi takeiteezzy,

Thank you for your reply.

Through your regular email system.