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Ninjatrader needs to shutdown

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    Ninjatrader needs to shutdown

    Hi,
    I recently bought data from disktrading.is99.com. I'm sure everything's in the right format yet whenever I try to import data it says NinjaTrader needs to shut down. The files are large, I mean 6 to 10 GBs per currency pair. I bought the data just for NinjaTrader yet I cannot even import it into the software

    #2
    Hello takeiteezzy,

    Thank you for your post.

    Please send a message to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread. (http://www.ninjatrader-support2.com/...ad.php?t=19585)

    2.) You log and trace files from the date the crash occurred.
    You will find the log file here: My Documents > NinjaTrader 6.5 > Log > log.YYYYMMDD.txt
    You will find the trace file here: My Documents > NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt
    KyleNinjaTrader Customer Service

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      #3
      Kyle,
      Through what do I send a message?

      Comment


        #4
        Hi takeiteezzy,

        Thank you for your reply.

        Through your regular email system.
        KyleNinjaTrader Customer Service

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