Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Importing Data

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Importing Data

    I already have an existing database, but I want to bring in another database of recorded data. I have backed up the data that I had before, and the data that I want to import is on a jump drive but it is not letting me bring it in. If I go to restore the data it seems like its bringing it in but nothing happens and eventually shuts down the system. I have done this before to a system that is running XP and it worked fine, that system did not have any previous data and my system does, also I am running vista which always seems to be a problem one way or another.
    Thanks
    PP

    #2
    Hi pistolpete,

    Thank you for your post.

    Are you attempting to restore from a backup directly from the USB drive?
    Do you receive the same result if you move the file to your desktop and attempt to restore from there?

    Could you please send your trace and log files from the date of the issue to Support [AT] NinjaTrader [DOT] com with "ATTN: Kyle" in the subject line?

    You will find your trace file here: My Documents > NinjaTrader 6.5 > Trace > trace.YYYYMMDD.txt

    You will find your log file here: My Documents > NinjaTrader 6.5 > Log > log.YYYYMMDD.txt

    Thank you!
    KyleNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by rhyminkevin, Today, 04:58 PM
    4 responses
    52 views
    0 likes
    Last Post dp8282
    by dp8282
     
    Started by iceman2018, Today, 05:07 PM
    0 responses
    5 views
    0 likes
    Last Post iceman2018  
    Started by lightsun47, Today, 03:51 PM
    0 responses
    7 views
    0 likes
    Last Post lightsun47  
    Started by 00nevest, Today, 02:27 PM
    1 response
    14 views
    0 likes
    Last Post 00nevest  
    Started by futtrader, 04-21-2024, 01:50 AM
    4 responses
    50 views
    0 likes
    Last Post futtrader  
    Working...
    X