APEX NT8 Connected but yellow light and no data

[smartromain]

Hello,

It was working well, but since yesterday when i connect to apex, the light stay yellow in the left bottom corner but green in connection tab, no data and my account are not loading, order are being sent if i click market order using dom, but it doesnt show my position in ninjatrader.

The log says Primary connection=Connected, Price feed=Connected
I'm using the version 8.1.2.1 64-bit.

I tried reinstalling it, restarting my computer. Deleting the DB, Nothing changed.

[NinjaTrader_ChristopherJ]

Hello smartomain,

Thank you for posting.

Are you running R Trader Pro at the same time?

If you are restart R|Trader Pro and enter your credentials into the 'Orders' user ID and password fields and the 'Market Data' user ID and password field->Click on 'Allow plug-ins' (the text will be yellow when enabled)->Click on 'Login'

Within NinjaTrader, ensure 'Plug-in mode for market data' is enabled in the connection

• Control Center > Connections > Configure
• Select your Rithmic connection > Ensure 'Plug-in mode for market data' is enabled
• Restart NinjaTrader
• Connect within NinjaTrader

If you are not running R Trader Pro at the same ensure "Plug-in mode for market data" is disabled in your connection settings then restart NinjaTrader and test again.

[smartromain]

I'm not running R trader pro, im using tradovate connection, not rithmic.

[NinjaTrader_ChristopherJ]

I'm not sure if you received my email however first please reset your dns with the steps below.

• Go to the Windows menu
• Type CMD
• Right click on Command Prompt->Run as administrator
• Type ipconfig /flushdns then hit Enter
• Once finished close this window

Next shut down your PC then reboot your modem, restart your PC and let me know if you can then test your connection again.

[smartromain]

I have tried ipconfig /flushdns
it didnt fix the problem.
I have sent you the log and trace zip.

[AndreiBig]

Did you fix this problem ?

[smartromain]

Did you fix this problem ?

it was an addon that was causing the problem. Chart lag v3

[shanose]

I'm having this exact same problem - is there an actual resolution to this

[smartromain]

I'm having this exact same problem - is there an actual resolution to this

Uninstall and reinstall NT