No more Level II Data

[laocoon]

Hello,

Yesterday morning when I started NT 7 (build 43) it didn't launch automatically as it usually does, but instead I got a window asking me to create a new connection with username and password.
I recreated my existing connection (CQG) and relaunched the program. Unfortunately since I did this I have no more Level II data (Eurex & CME).
What happened?

Thanks

[NinjaTrader_Eduardo]

Hello laocoon,

Thank you for your post.

So that we may investigate further, please write us an email: Support[AT]Ninjatrader[DOT]com.

Please follow the steps below to manually attach your log and trace files to your email:

• Open the Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" > 'NinjaTrader 7' folder
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.

[laocoon]

Hello Eduardo,

Thanks for your reply.
Closing the Static DOM and reopening it did the trick.
Regards