This isn't really a service request, but am curious if anyone else has seen problems. I'd like to know how to diagnose and prevent.
It looks like this morning NT had lost connection at some point during the night, but it just wasn't aware of it. When I got to the machine, the light on the command center was green. The trace file showed it sending keepalive messages, but the strategy didn't run when the markets opened.
I opened a (new) chart, and then NT went orange/green, showing it lost connection/reconnected. (The logs show it losing connection at the moment I touched the machine.) Most likely, the connection was lost earlier, it just wasn't aware of it.
I'm 99.99% sure it isn't a hardware or network issue. This is running on a monitored, dedicated hosted server almost right next door to TDAmeritrade's API servers (5ms ping).
I've never seen this before... I'm just curious if anyone else had. And more importantly, how I can force NT "detect" a connection loss...? I'm thinking about setting up a QA-type macros that will launch a new random chart at market open every morning, and forcibly refresh the connection.
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