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Ninja keeps loading and loading and loading and hangs the computer.

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    #16
    Hello Cormick,

    Thank you for posting.

    So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

    Thanks in advance.
    Christopher J.NinjaTrader Customer Service

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      #17
      I sent it.

      Here it is again after restart:

      Click image for larger version

Name:	loading3.png
Views:	165
Size:	1.03 MB
ID:	1266593

      What's the complete and permanent fix?

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        #18
        Finally after 1 hour it's loaded.

        Click image for larger version

Name:	loaded.png
Views:	164
Size:	1,023.1 KB
ID:	1266597

        How to stop it wasting time?

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          #19
          Still loading with new TWS:

          Click image for larger version

Name:	loading6.png
Views:	214
Size:	988.0 KB
ID:	1266681

          How to fix it completely and permanently? It's getting tedious.

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            #20
            This issue has been reported to our Development Team and they are currently working on a permanent fix regarding this issue.

            I will post a follow-up email once I receive confirmation this issue has been resolved.

            Thank you for your patience.
            Christopher J.NinjaTrader Customer Service

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              #21
              What's the current status of this 7 days old issue?

              My previous message dated Aug 30, 2023, 1:59 AM (7 days ago) :

              "It's still loading after the new TWS install.

              trace and log archives shared links.

              Can you provide a permanent and complete fix, and a clear process in case this happens again.
              I'm not interested in little tweaks or temporary fixes as it's already wasting too much time and attention.
              It makes it annoying to open the terminal and have to wait for a solution and testing which cost me trading days.
              Please find a professional solution to prevent this from happening.​"

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                #22
                This issue is scheduled to be fixed in the next release of NinjaTrader 8.1.2.0 which is currently being tested by our developers. Unfortunately, I do not have a specific date for the release however I will update this thread once this has been released to the public.
                Christopher J.NinjaTrader Customer Service

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                  #23
                  I don't want to use the new NT8 version, it is buggy and has the annoying login at the start.
                  When wil it be fixed with the NT8 8.0.xx version? I cannot trade as a result.

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