I have tried put off firewall but still the same problem, can you help me? thank you
Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
login failure
Collapse
X
-
login failure
Hi, I have tried for first live login, but NT is writing this: " Network connection to the Order Routing Systém is unavailable."
I have tried put off firewall but still the same problem, can you help me? thank you
Last edited by karolwatcher; 08-25-2020, 11:50 PM.Tags: None
-
Hello karolwatcher,
Thank you for your note.
Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 2572517" in the subject line so I may investigate this matter further.- Open your NinjaTrader folder under Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
I look forward to your reply.
Latest Posts
Collapse
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
Started by CaptainJack, 05-29-2026, 05:09 AM
|
0 responses
327 views
0 likes
|
Last Post
by CaptainJack
05-29-2026, 05:09 AM
|
||
|
Started by CaptainJack, 05-29-2026, 12:02 AM
|
0 responses
210 views
0 likes
|
Last Post
by CaptainJack
05-29-2026, 12:02 AM
|
||
|
Started by charlesugo_1, 05-26-2026, 05:03 PM
|
0 responses
196 views
1 like
|
Last Post
by charlesugo_1
05-26-2026, 05:03 PM
|
||
|
Started by DannyP96, 05-18-2026, 02:38 PM
|
1 response
284 views
0 likes
|
Last Post
|
||
|
Started by CarlTrading, 05-11-2026, 05:56 AM
|
0 responses
241 views
0 likes
|
Last Post
by CarlTrading
05-11-2026, 05:56 AM
|

Comment