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Hello,
Thank you for your post.
If you happen to see this item happen again please send your log and trace files to platformsupport{at}ninjatrader{dot}com. In the body of the email be sure to link this post and put ATTN Dennis.- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Thanks in advance; I look forward to resolving this item.
Dennis E.NinjaTrader Customer Service
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